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Training & coaching

Delivered by text message, no app to download. Attendance recorded. And the loop that turns a telematics event into a defense exhibit.

Closed-loop coaching
telematics coaching loop
The telematics integration is designed and not yet connected. The timeline below is a worked example of how the loop runs once a provider is wired in.

One flagged event, one automatic micro-lesson by text, one dated coaching-file entry. A documented harsh-braking history with no documented response reads as negligent supervision in court. Closing the loop turns that same data into proof the carrier acted.

  1. eventHarsh-braking alert (telematics)Aug 5, 8:12 AM

    Severity 8/10 near I-94 MM 82. Received by webhook from the telematics provider (Northline Telematics) on its safety-event feed, which is separate from the ELD hours-of-service logs.

    Jorge Alvarez · Unit 214

  2. assignedAuto-assigned micro-trainingAug 5, 8:13 AM

    Matching lesson "Following distance & smooth braking" texted to the driver. No app needed.

    Jorge Alvarez · Unit 214

  3. completedLesson completedAug 5, 8:22 AM

    Completed in 9 minutes through the one-time link. E-verified; quiz passed 3/3.

    Jorge Alvarez · Unit 214

  4. loggedCoaching file entry createdAug 5, 8:22 AM

    Dated entry added to the coaching file: event, response, completion, and the driver’s e-signed acknowledgment. Exportable for defense counsel.

    Jorge Alvarez · Unit 214

Result: a dated, complete coaching record (event, remediation, completion), exportable for a DOT audit or defense counsel. The telematics event became a defense exhibit.
Training library · 34 talks
texted · no app
Defensive driving5 talks
  • Following distance & the 7-second rule2 min
  • Space management around the truck3 min
  • Speed, curves & rollover risk3 min
  • Safe lane changes & blind spots2 min
  • Work zones2 min
Hours of service & fatigue5 talks
  • Hours of service basics3 min
  • The 34-hour restart2 min
  • Recognizing fatigue2 min
  • Sleep apnea awareness3 min
  • Short-haul exemption self-check2 min
Pre-trip & vehicle5 talks
  • Pre-trip inspection discipline3 min
  • Brake checks & adjustment3 min
  • Tire safety & tread2 min
  • Coupling & uncoupling2 min
  • DVIR: what a good one looks like2 min
Cargo securement4 talks
  • Cargo securement basics3 min
  • Load distribution & axle weights3 min
  • Flatbed tarping & tie-downs3 min
  • Reefer temperature control2 min
Weather & seasonal5 talks
  • Winter driving3 min
  • Black ice & bridges2 min
  • High winds & empty trailers2 min
  • Rain & hydroplaning2 min
  • Mountain grades & runaway ramps3 min
CSA & compliance4 talks
  • CSA / BASIC awareness3 min
  • Roadside inspection prep3 min
  • Clearinghouse basics2 min
  • Distracted driving & the ELD2 min
Accident & emergency4 talks
  • Accident scene procedure (no admissions)3 min
  • Post-accident testing clock2 min
  • Breakdown & shoulder safety2 min
  • Cargo theft & secured parking3 min
Supervisor2 talks
  • Reasonable-suspicion training (required)5 min
  • Documenting a coaching conversation3 min
Sample topics, shown to illustrate the shape of a texted training program. RiskWise's written talk library covers construction and manufacturing today; the trucking set is in build.
7:14
BWS
Blue Water Safety
Text message
Blue Water Safety: This week’s 2-min talk: Following Distance. In rain, fog, or at night, add one second of following distance for each condition. Tap to watch (30s): rw.link/fd
7:14 AM
Completed via secure link · e-verified · 7:23 AM
Nice work, Jorge. Logged to your training file. Drive safe today.
7:23 AM
👍
7:24 AM
Text message

What a driver receives. No app, one tap, e-verified.

Recent sends & completion
Transcript export (PDF)
TopicCadenceSentCompletionLast sent
Defensive driving & following distanceMonthly52
94%
49/52
Jul 28, 2026
Hours of service & fatigue managementMonthly52
90%
47/52
Jun 30, 2026
Pre-trip inspection disciplineMonthly52
96%
50/52
Jul 28, 2026
Cargo securementMonthly52
85%
44/52
Jun 2, 2026
Distracted drivingQuarterly52
88%
46/52
Jul 14, 2026
Accident scene procedure (no admissions)Quarterly52
81%
42/52
May 11, 2026
Reasonable-suspicion supervisor trainingAnnual4
100%
4/4
Mar 24, 2026
Delivered over SMS (no app download) · completion e-verified through the one-time link · driver-level transcript exportable for audits and defense.